Legal (Privacy Policy)

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Veritas Living (VPP Group Ltd)

Effective Date:  10/06/26

Introduction

This policy explains how Veritas Living collects, uses, stores, and protects your personal information. We comply with the Data Protection Act 2018, UK GDPR, and the Care Act 2014, ensuring your information is handled legally, fairly, and securely.

- Personal details: name, address, date of birth, contact information

- Health and care information: assessed needs, medical history, support plans

- Financial information: where needed for benefits, budgeting, or tenancy arrangements

- Family, carer, and emergency contact details

- Information relevant to safeguarding and legal duties

- Providing and managing your supported housing and care services

- Creating and reviewing person‑centred support plans

- Complying with legal obligations under the Care Act 2014, safeguarding rules, and housing regulations

- Communicating with local councils, NHS, social workers, and other authorised partners

- Managing tenancies, payments, and administrative matters

- Ensuring health, safety, and safeguarding of residents and staff

We do not sell or share your data for marketing purposes. We may only share it when:

- Required by law or regulation

- Necessary to deliver your care and support

- Needed to protect you or others from harm

- You have given clear consent

- Stored securely, both digitally and in physical records

- Access restricted to authorised staff only

- Regular security reviews and staff training

- Retained only as long as required by law, then securely destroyed

You have the right to access, correct, request deletion, restrict use, or withdraw consent where applicable

Email: info@veritasliving.co.uk  Phone:  0121 238 9313